This guide will help you onboard new members, schedule timely follow-ups, and have the right conversations-every single time.
Author Archives: ignite_admin
PDP Selling Points Guide
Our PDP Selling Points Guide will provide you with an overview of the 2025 updates to our Prescription Drug Plans (PDP).
Agent of Record Guide
Learn how to leverage the Agent of Record pledge this AEP.
Enrollment Hub Demo
Watch this how-to demo video of Enrollment Hub.
Dual Eligible Special Needs Plans basics
What makes DSNP so special? This deep dive playbook lays it out for you.
5 retention tactics to use all year long
Learn how to retain clients with these five strategies in this eight-minute read.
How Emotional Intelligence Could Make Your Job Easier
Learn what emotional intelligence is, why it is important and how you can improve yours here.
How to leverage the power of referrals
This short read will help you understand why referrals matter and how to get them compliantly.
Digital Marketing Materials Demo Video
How-to demo video of the Digital Marketing Materials tool.
My Humana Business Center Demo Video
Watch this how-to demo video for an overview of My Humana Business Center.